Satna is supplied by Madhya Pradesh Poorv Kshetra Vidyut Vitaran Company Limited, the East Discom, with its head office at Shakti Bhawan, Rampur, Jabalpur. The district administration lists the city's electricity office at Prem Nagar, Satna, and points to mpez.co.in, which is the East Discom's domain. Satna sits in the Rewa revenue division, and the whole of that division falls inside the eastern zone.
Madhya Pradesh splits distribution three ways and the acronyms sit uncomfortably close together. Poorv Kshetra runs the east from Jabalpur. Paschim Kshetra runs the west from Indore. Madhya Kshetra runs the centre from Bhopal. Apply to the Indore or Bhopal company for a Satna roof and you have filed with a licensee that has no jurisdiction over your connection. It will not be processed, and you will lose the weeks it takes to find out.
The commercial terms are set by the Madhya Pradesh Electricity Regulatory Commission (MPERC), not by the discom and not by your installer. Under the MPERC framework your system is capped at your sanctioned load, every consumer category may apply, and units you export are credited against units you import across the billing cycle. If you want a larger array than your sanctioned load allows, the load enhancement has to be done first.