Dewas is supplied by Madhya Pradesh Paschim Kshetra Vidyut Vitaran Company Limited (MPPKVVCL), the West Discom, headquartered in Indore and operating through mpwz.co.in. Dewas is not an outpost of the Indore office. The district directory lists a Superintending Engineer for the MPPKVVCL Dewas circle and an Executive Engineer for the city division. It also lists separate operation and maintenance divisions at Bagli, Sonkatch and Kannod. Madhya Pradesh runs three distribution companies, legally separate, with separate portals and separate queues. MPMKVVCL, the Central Discom, covers Bhopal, Gwalior and Chambal. MPPoKVVCL, the East Discom, covers Jabalpur, Rewa and Sagar. Neither has any authority over a Dewas connection, and an application sent to either goes nowhere slowly.
Commercial terms come from the Madhya Pradesh Electricity Regulatory Commission (MPERC), not from the discom and not from your installer. Under the MPERC framework your system is capped at your sanctioned load, and every consumer category may apply. Exported units are credited against units you later import rather than paid out as cash. If you want a larger array, raise your sanctioned load first. That is an ordinary MPPKVVCL application and far cheaper than replacing an undersized system in year three.
The practical consequence is that your feasibility check, your inspecting engineer and your escalation route all sit inside MPPKVVCL's Dewas circle. Guidance written for a Bhopal rooftop, down to which portal to log into, simply does not apply here. We file with the correct licensee on day one and follow it up through the same circle office that issued it.